Privacy Policy

1. Who We Are

Kampenture ("we", "us", or "our") operates the website kampenture.com and the Kampenture platform at app.kampenture.com. We help travelers discover and book campsites and connect campsite owners with guests.

2. Information We Collect

We collect information you provide directly to us, including:

• Name and contact details (email address, phone number)
• Booking request details (destination, dates, group size, camping preferences)
• Campsite owner / vendor information submitted via the waitlist form
• Communications you send us

We also automatically collect certain technical data when you visit our site, such as your IP address, browser type, referring URLs, and pages viewed, through standard server logs and cookies.

3. How We Use Your Information

• To process and respond to your campsite booking requests
• To contact you about your inquiry or waitlist status
• To improve our platform and user experience
• To send you relevant updates about Kampenture (you can opt out at any time)
• To detect and prevent fraud or abuse

4. Sharing Your Information

We do not sell your personal information. We may share it with trusted third-party service providers (e.g., email delivery, database hosting) who assist us in operating the platform, under strict confidentiality obligations. We may also disclose information when required by law.

5. Cookies

We use essential cookies to keep the site functioning correctly. We may also use analytics cookies to understand how visitors use our site. You can control cookies through your browser settings.

6. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes described in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request erasure of your data
• Object to or restrict certain processing
• Data portability

To exercise any of these rights, please contact us at [email protected].

8. Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our services after any changes constitutes your acceptance of the new policy.

10. Contact Us

If you have any questions about this Privacy Policy, please reach out via our contact page or email [email protected].